my itForte - Job Detail

 
Senior IVR CVP Developer
Job ID IT JOBS#174
Location: Noida/ Pune/ Hyderabad
Required Skills:
Our client, recognized as one of the fastest growing privately held companies in the U.S. several times by Inc. 500 magazine, is a leading US based company providing IT consulting, software development and IT project management services. They have some of the top Fortune 500 companies as their clients.
 
The company is looking for Senior IVR CVP Developers for their Noida / Pune/ Hyderabad offices.

Following are the key responsibilities/skills for the role. 
- Interpret and analyze business requirements to identify risks and design appropriate solutions
- Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions 
- Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security 
- Collaborate with project team members to provide input to design specifications related to speech application. 
- Develop IVR / Speech applications using CVP Studio, VXML, and Java 
- Integrate to backend systems such as web services, databases, legacy 3270, fax, CTI, and reporting. 
- Develop simple grammars for speech applications 
- Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog 
- 5 to 8 years experience in VoiceXML IVR technologies. 
- 3 to 5+ years experience in Advanced Speech Recognition solution design and development. 
- 1+ year experience in grammar design, development (ABNF, GRXML), and testing. 
- 3+ years experience in speech tuning and grammar analysis. 
- VXML, SSML, XML, JAVA, J2EE, JSP, .NET, C#, ASP, etc
- Proficient written and verbal skills. 
- Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
- Strong knowledge of various speech engine capabilities and tuning concepts
- Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

In addition, the ideal candidate will have experience with:
- Cisco CVP platform & CVP Studio including java development of custom elements
- Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance OSR, Recognizer v9, RealSpeak 4.x, and Speechify
- Nuance MRCP (SWMS or Nuance Speech Server) and Licensing components
- Voice Biometrics and Nuance SpeechSecure and Verifier 4.0. 
- Implementing Natural Language applications and tools
- Dictionary creation for ASR/TTS
- SSML and tuning Text-To-Speech systems 
- VXML based IVR platforms such as CVP, GVP, AVP, Voxeo, and Voxify
- Traditional IVR platforms such as Intervoice, Edify, or Nortel 
- Experience with web technology and application servers (Tomcat, WebSphere, IIS, Apache, WebLogic)
- Integration with back-end data systems and CTI (Cisco ICM, Genesys, Web Services, HTTP/XML, Database via SQL, JDBC/ADO.NET (MS SQL Server, Oracle, Informix), CLEO / Legacy emulation (ex. 3270), Fax, Reporting)

Location: Noida/ Pune/ Hyderabad

Compensation: Best in the industry